Happy Rhino Hotel

1 Nicoline Fourie - 4 months ago

DO NOT BOOK AT THIS PLACE!! I am sure this place needs to be inspected by a health inspector. It is also definitely not electrical compliant with wall plugs open and exposed wired in the rooms (a renovated room). There was a serwege pipe that seem to have burst in one of the hallways and it was dealt with by slapping some duct tape on it. The ceiling was not cleaned.

Apart from the above health and safety concerns. The rooms have no decor, no scatter cushions, no towels, no coffee, tea or kettle as promised. It is also not a bathroom but more a wet room with a glass window that is completely see through if the light is switched on. The excuse of a basin is located almost directly over the toilet. You can drink water out of the tap while sitting on the toilet.

Apart from basic functionality being horrible, it was absolutely filthy. They definitely do not clean these rooms!! The bedding had stains on it. There were no towels either. We requested towels on check in (16h00). At 21h00 we still didn't have any towels. There were 14 other guests at reception complaining about the same issues. 'Clean' towels arrived and on inspection they also were dirty. We left and demanded a refund. This place should close down there doors!!! It is disgusting and nothing like the photos!!

5 Cheryl Fitz - a month ago

Wow so amazing I've booked a five nights stay at this hotel and at first i got a room that was very small for a couple and then decided to upgrade and i must say the guy at the front desk was so amazing he immediately upgrade our room to an apartment no hassles. So it's only our third night here and my husband and I would like to thank everyone for their kindness and professionalism also i must include this since day one we received clean towels and an extra blanket and thank you Robin for keeping our place clean and for always making sure that we have clean linen and whatever we need. I would surely recommend this place to everyone. Apartment 307 is the best we have a great view and chilling on the balcony with free music from the club down the street ????????. Once again thank you guys so much.

5 Mclovern Garamoyo - 4 months ago

Amazing place, the environment is so calm and so clean, many thanks to Pamela one of the best cleaners I have ever met, she was so kind and clean.

The rates are great, I will definitely recommend my friends to come check it out. December I’m coming back.

5 nosisi yengwa - 3 months ago

The reception staff were extremely friendly Melody and Candice very helpful u0026 professional with good customer care. We enjoyed our stay. The hotel rooms were clean and there is evidence that the hotel is doing everything in their power to prevent the spread of COVID-19.a Big thanks to Zikhona

5 Veronique Devries - 4 months ago

I visited this immaculate hotel earlier this year and I really just want to say that the service I received was absolutely amazing. A young lady by the name of Zikhona made it extra special as she is very friendly,does her job so precisely and just went all out. I will definitely be back and that young lady in my opinion deserves some sort bonus????????

5 Ignatious Marimo - 4 months ago

Sandra has been the best service provider during my stay.
The place felt as good as home away from home.
Will do this again and again.
Your place becomes the best with gentle, kind and humble people like her.

5 Edward Lottering - 5 months ago

All the staff were so helpful, the service is always the best... 15 minutes tops for room service. The cleaning of rooms is snappy. Thank You Happy RHINO HOTEL for giving me excellent service. See you next month again... ???????? Bravo