1
Kavish Makkan -
3 years ago
Worst experience ever. After booking in advance, Tried contacting the office to confirm all day on the day, no answer to the phone. Arrived on time at the dock, they took photos, put on a whole charade and then the Manager Mr Govender says the boat is not in service. We allowed to eat the buffet, and a free boat ride when the boat comes back into service(with an extra charge for food again). I'm sorry, what's the point of going on a floating restaurant for free and not have a food option. You have inconvenienced our holiday, you have been inconsiderate in informing your customers, you have been pound foolish in not compensating your customers with an equal option to what was fully paid for. Upon leaving finding out the boat has not been in service for the last 2 weeks and the office still taking bookings. Also finding out items specified on the menu are not available on the boat. Poor experience. I don't even rate you 1star.