1
senzeni nxumalo -
a month ago
I had an unpleasant 7 days stay at the hotel.
The fridge was not working, after reporting a technician came to check and indeed confirmed that it wasn't working and promised to bring another one and never did. Reported again it was never attended to.
The shower cap i found on my first day had a use panty liner inside. I reported only for them to put another shower cap a day after.
Their bathtubs are very small so i opted to use a shower instead, there was no shower curtain and water was splashing all over the place.
The TV remote was not working it was broken with batterries exposed. I reported and they replaced the batteries only to work for 2 minutes then its back to its old ways i reported twice and gave up on watching Tv my entire stay.
Their blankets are super small, you don't find it in the room you have to ask for it, i mean its Joburg it's very cold in winter for such small blankets.
The towels had a strong smell of vinegar.
Friendly staff i cant fault you on that very friendly and efficient. Cleanliness on point.
If you gonna have a kitchen like that atleast put a microwave and something to stir in the tea, there was none.