3 Lesego Mokgosi - 4 years ago
I was really unhappy with the service regarding the noise levels as though there were not any guests in the house. We checked into the deluxe suite which had the private lounge area, which we could not enjoy because of the noise coming from downstairs. We struggled to even sleep it was too loud from the television to the very loud conversions that were being had. And also, in the morning there was very loud music which was inappropriate and woke us up. I personally feel that needs to stop and respect for guests that have checked in needs to be taken seriously.
What was on the website and what we experienced really left us underwhelmed. What they promised on the website e.g complementary drinks were not there, and also not to mention that the towels were dirty????.