The Urban Lodge

1 Elize Grobler - 3 years ago

No invoice/receipt
First room : no towels, bedding not ironed (iron broken), curtain hook missing, window not closing, soaking wet towel behind leaking toilet.

Moved to next room after reporting to reception

Second room : bedding not ironed (iron still broken) one towel for double room, desk light not working, bathroom window almost impossible to close, TV from the past, back of entrance door covered in dust. Nothing to put toiletries on in shower, shower gel and shampoo in one container - other container empty, huge cable tie holding curtain rails together.

Positive :
Shower refreshing, water nice u0026 warm.
Aircon cooling brilliantly
Bed feels good - hoping for a good night's rest.

1 Nomajama Twisha - 4 years ago

Linen was dirty, sheets were stained. Two globes were out in my room, surely this should be checked especially if the room is booked. No wifi. I was given two little towels no bug towel as other hotels and guest houses would provide.

3 Saartjie - 3 years ago

Very welcoming, we booked say 9:30pm but the receptionist was very patient with us, especially travelling with kids.
Affordable with breakfast

4 Suchitra Dam - 3 years ago

Very nice place.. The staff are all friendly and helpful. Nice and cozy love it.

3 Christo la Grange - 4 years ago

Great for the frequent traveler. Rooms are great. Very friendly reception

1 Monique Philander - 4 years ago

the worst experience every...was moved from one room to another coz there was no hot water.receptionist on duty last night not very friendly first told us we must pay cash we can't swipe had to drive all the way to look for a ATM.

3 Lucas Jansen Van Vuuren - 4 years ago

Nice and clean the staff are very vrendly and a very good breakfast