2
Fundisiwe Molefe -
6 months ago
Upon arrival I noticed that the room I got was not the one I have upgraded to when I made reservations in January. I informed the manager, she called the owner and I was told all rooms were fully booked, but owner will come sort it out the next day and she never pitched till 6days stay was over . What didnt make sense was that, the manager said if I booked in Jan I was gonna moved to the other room. Mind you I booked in Jan. The room was close to the kitchen, we could hear the employees coming in at 6am and out,their conversation,etc.
Well the place was not as admirable as it looks on the website, however, it's not that bad. Their breakfast is ok, but we picked up few errors that my partner did not want me to complain about, that goes to changing towels and linens as well.
One staff member named Mandy, she's very welcoming, interested in guests and very friendly. She helped a lot with ideas of places we can visit and some activities that we can do during our stay. She will make a best manager one day.
Parking space is very small and difficult to use.