1 Tilly Nicholson - a month ago
I am not someone who complains but I was totally shocked with our recent stay at Chandelier Game lodge just outside Oudtshoorn. On their website it indicates 4 star accomodation with various activities. Prices are definately 4 star but service, stay and activities 2 star. Bedlamps broken, shower shelves brown with dirt, even towels mediocer and you do not get the lavish feeling you should expect for the price you pay. Picnic and night game drive at R860 per person is a quiet drive to picnic spot, no shelter, you get dropped and left and picked up again to drive the same route back, no game, no conversation by guide, not even the slightest attempt to look for game AND then you get charged extra for drinks. Totally schoking!! When I complained about this, the receptionist did not even ATTEMPT to apologise. She just raised her shoulders and said "the wheather not good last night". It has nothing to do with the weather....it is about what you pay and what you get in return for this. I will not recommend this way over priced mediocer accommadation to ANYBODY!!