Burger King Rembrandt Mall (Drive-thru)

2 mostly.skincare - 5 months ago

I ordered through the Mr D app and chose the option to come pick it up myself. Had to stand around and eventually had to ask to be helped, because all the staff were just ignoring me.

When I asked for my order, they had no idea about it and haven't even started making it yet. Waited another 20 minutes to finally get my food and trusted that it was the correct order, as I didn't feel like going through all my bags to check.

Got home and saw that they indeed forgot to add something to my order, that I paid for.

Just an all round bad experience and the staff didn't really help the situation either.

What's the point of being able to order and pay ahead of time, if you just have to do it all again in store?

5 Le-Ray Crous - 4 weeks ago

Had the best experience with burger king lately. I visited on a Monday night and order a wopper special via drive through, and the cashier/sales assistant adviced me on a better special and also took the time to explain all the specials they have for each day of the week.
When i got to the last window I was greeted with the happiest friendly smile.
I updated my 4star to 5star since this event.

3 Johann Fourie - 2 months ago

The food is delicious, but I've had multiple issues with orders being wrong and you always have to sit in the parking lot and wait for your order. Not very convenient for a drive through. Should rename it to a Drive-In l, rather than a Drive-Thru. The food is good so we do tend to go back from time to time.

2 Rhowan Holmes - a month ago

Worst experience I have ever had here. Between the 25min wait in the drive through and then having my order been over charged. Really disappointed for my favorite takeout place

5 Jonathan Adams - 3 weeks ago

The best authentic USA burger meals you will get in South Africa. Friendly staff and great service

1 Bryan Leonard - a week ago

The boerewors burger I had, the pattie was burnt. The caramilsed onions were under done. Worst experience ever!

3 Frank Blok - 5 months ago

Burgers are always delicious. Waited about 15 min in the patking for standard nenu items. When the food came, 1 packet of chips was missing, but after asking, it was quickly rectified.
Great food if you don't mind a little wait