1 Winnie Nedzingahe - a month ago
I had a terrible stay in this place on July 2022 due to lack of hot water ???? in my room. i was in town for work but for 3 days i went to work late and went to bed without bathing.i thought it was just for a day when a mantanace guy brought hot water in my room with a bucket but when i came back from work it was the same story.The hotel was very much aware of the problem and all i was asking was to be moved to another room but they kept saying they were full while continuing allocating rooms to new guests. Jameson the receptionist was very rude when i called and suggested to be moved to another room on the third day, he kept on ignoring my calls at the reception as i was pleading with him to give me another room