4
Impo Mochudi -
6 months ago
It's still a nice place to stay even though the standard has really deteriorated from what it used to be a few years ago. It used to be very classy from the minute you step in you would feel like royalty. Not the same anymore - but it is a fairly good place to stay away from home.
Staff members - love what they are doing, some are just working because it's a job (and the line is very thin between the two in this industry). Especially front desk, this can kill or make this kind of business - and quiet frankly I think some still need lots of training on how to handle and welcome patrons. Talking from the experience that we got when we got there one and half hour before check in time - having driven since early hours of the morning from another Province and denied to even change in a bathroom or guest loo; as we were heading to an important function. Believe me we checked in at 22h45 when we came back from the function. What an experience! While we had booked for the entire weekend. If we didn't have such a busy weekend ahead, we would have gone somewhere else just because of that cold treatment.
Otherwise, breakfast is great and the kitchen staff are awesome - friendly and professional.