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Lindi Sibiya-Mokabane -
4 months ago
Worst service i received today don't even fit for one star, came in the store to buy a stove found it before i pay, i asked when can they deliver since i needed it agently they said they don't know when but adviced me to find a private car outside which i did. I payed for the 4 plate Defy stove at R3299 then went to collections to wait for my stove.... Only to find out that the stove is out of stock which no one said anything about when i was doing the payment, ok then i asked what can be done since i have paid for the stove and im in agent need of!! They said its either they refund me my money which will take 24 to 48 hours, they don't know at which shop they can get the stove and if they do still i will get it next week or i take a displayed one which they can't discount further as the stove is already on promotion. Im so hurt as i payed full amount for a displayed because a sales person didn't bother to check the stock availability before sending me to the cashier and the manager at collections couldn't at least give a discount for the displayed stove which i ended up taking since they left me no choice. Got home and do the installation,no screws for the splashback.. Im really disappointed and hurt having to pay for mistakes done by builders staff and no one willing to help fix the problem