Eaglesnest Bed and Breakfast

1 Paminasi mutototi - 3 months ago

Dirty , smelly ,noisy from next rooms, beds not prepared for me when booked in... was very disappointed...
Will never book there again..could notvget thier email i wanted to lodge my complaint formerly..

5 Stephanie West - a week ago

Very neat and tidy with hands on and excellent service delivered

5 JODY KHAN - 9 months ago

I would recommend this place to everyone who values professional customer service and who wants to really having a good time.
Raelene and her staff was super friendly and always checking in to hear if we need anything. The place is hygienic and very neat. Trust me when I say Raelene and her staff will literally go the extra mile to make sure you have a comfortable stay - she did it for me. ALREADY PLANNING MY NEXT VISIT!!!!

4 Neil Adams - a month ago

We stayed at the campsite...really beautiful site...

5 shaheen brown - 10 months ago

awesome place to be, nice and quiet. love the pool definitely planning to go again soon. service was great

1 Laetitia Bamani - 3 years ago

I spent nearly two weeks at this venue. The first few days, I thought it was fine, not the cleanest but not the worst. Then it went from okay to mediocre. I occupied the Blue room and then the silver room, which is bigger and quite suitably equipped. The worst about this place are the staff and the management. The staff is untrained and unsupervised, management clearly interesting in the income rather than the actual running of the business. During my stay, the electricity went off 3 times due to management failure to prevent and furnish in due time and we waited nearly 30 mins for occurrence 1 and 2. The third event occurred when I occupied the Silver room where the meter box is. At 6pm I told the caretaker that there was 30 units left and he said he would get it sorted. At 10pm, upon getting my 3 years old to bed, I went to remind him, to which he replied he was still waiting for the owner to send. By 11pm, 3 units left and me unable to sleep because the room for which I paid R650/night contained the box, I resulted in calling the owner. The lady, unapologetically told me "not to mingle in her business and not to tell her how to run her business because she has 2 guest houses". She completely disregarded that 1.I am a customer 2.I have a toddler 3.The room is unbelievably HOT and with NO windows 4.I never told her how to run it but simply emphasised the emergency of the situation 5.I am not her employee and should not be kept awake because of their mismanagement while I signaled to them the electricy was running out hours ago!!!

I did not understand why the dining area and most of the rooms where unoccupied and when they weren't, it was simply due to the fact that it's peak season and all the other decent places were fully booked.

All in all, the worst about this place remain the rude and arrogant owner, the uninterested and inadequate staff.

If you want a night to do your private business away from prying eyes, this place can provide that.
If what you are looking for is a decent accomodation for more than 2-3 days, keep away from this place.

I am absolutely disappointed, it has so much potential.

1 Melanie Railoun - 4 years ago

Firstly, when I called to enquire regarding availability, the person on the phone sounded very abrupt. Then I asked about fees involved and received a different price than that on the website. I then told her I would call back thinking that she might be occupied with something other than our call. Upon calling back I was abruptly asked whether I was taking the room or not. I replied yes and she took my details. The entire conversation with her made me feel like we would not be welcome there but my boyfriend said things might be different when we get there...
The gentleman who check us in was extremely welcoming completely opposite of my telephone experience. I asked him about who answers their phone and he said the owner :-0
The room was cramped but nice and livable for one night...
During the night I woke up with what sounded like gates opening and closing, this went on for quite a while...
In the morning we came out only to find that we have been parked in...so then there was the search for the owner of the car parked behind us...needless to say I arrived late at my destination and my boss wasn't impressed with me...This is not an experience I would wish on anyone else...definitely not worth recommending to anyone....