Pick n Pay Kraaifontein Family

1 timna mc allister - 4 months ago

I am a regular client to the pick n pay Centre , usually love going grocery shopping there , for me and my family .
However I must say , the great service that I receive from the shopping center , I don’t receive from the liquor store .

There is constantly
One lady in particular at the liquor store , who is forever bickering behind the till , never greets , pulls her face , and has serious attitude problems .
And makes rude sarcastic remarks .
Experienced that today with her the afternoon and I went in back again the evening to make a complaint to the manager . The rude cashier
Says to me , she doesn’t know what is the big deal on her making her rude remark , that she was simply just making a statement . However it’s my second Time experiencing similar scenario with this one particular cashier . She never greets , and is constantly talking loud behind the till , and always impatient .

I would just like to tell the Pick n pay Liquor management , to please caution their cashier, as the stinking attitude she displays is disgusting , unprofessional and unethical . I’ve never had any issues at the pick n pay Centre or their liquor store before . But disrespectful, rude behavior is unacceptable.
Please train your staff , to be more polite and most of all respectful to customers .

3 Gail Ormerod - 3 months ago

This store is quite small, but perfect for spur of the moment shopping. The veggies and fruit are always fresh. I had a bad experience with pork - when I opened the pack it was rotten. But there was no problem when returning it. ????

5 Marcellino Pillay - 2 months ago

I had just recently had a small discrepancy at Pick n Pay which I brought to their attention. I was later called by Waylin who attentively listened to my version of events. He said he would address the matter. He then called me back to tell you has resolved the matter and acquired what I needed. Waylin went over and above the call of duty. An ambassador for the brand. Well done

5 Robin Wallace - 3 months ago

Generally haven't had a bad experience but one employee always goes out of their way to help the customers, a big thank you to Anthea Philips for your excellent service. A prime example of how to achieve customer satisfaction!

3 Dirk Magerman - 3 months ago

This is or was my family store where i use to do all my shopping, this is the second time that the till supervisor was called after myself and the tresurer went and checked out the prices on the shelf, saw that the items were marked what I insisted to pay, afterwards I was told the price was for a smaller package. I then told the supervisor if that is your attitude then keep all your stuff, and I walked out very, very unhappy, after changing from another supermarket to Pick a Pay.

5 Dennelucia Engelbrecht - 3 months ago

I would like to thank all staff members of Pick n Pay Kraaifontein. Yesterday I got sick whilst shopping and all the staff and a few customers as well, came to my rescue! The staff had taken such good care of me during recovery. I really appreciate all their efforts and concerns out of the depths of my heart!!!! Whoever employed the current staff should be proud of choosing good-hearted people. I am glad to know that people like those staff members still exist xoxo Thank you!

1 sikhanyiso masuku - 3 months ago

Only buy the meat from this store at your own risk. It is a serious health hazard, they will sell it even if its going bad and if you do not pick up on it, you will be bed ridden and possibly hospitalized. Such a terrible experience i had