Seaboard Hotel and Holiday Apartments

1 Sifiso Mnqayi - 4 months ago

The use of foreign security personnel and admin is diminishing the image of the hotel, when you arrive at the hotel they are extremely rude, they don't know how to treat customers . They have no customer service or whatsoever they are not fit to work In a hotel that gets visitors like Seaboard Towers. The management has to do something about this before more people get disillusioned and choose Coastlands Hotel which is very close to Seaboard but offers great services and peace of mind.

2 mutende alimasi ville - 5 months ago

not bad. since covid 19,I never go back that side

3 Mzansi4sure Trendz - a year ago

I took my family members to Durban for the first time ever, the place is located right in the CBD, literally a walk to the beach, can i just say that the pricing is reasonable for a large group of people, but the service and maintenance is really bad, the lifts kept jamming if you use the wrong lift you can be blocked inside or end up in the wrong building, the pool guy cleans it but he can't manage it because its always closed and opens certain hours.
If you are just looking for reasonable priced accommodation and self catering and be in the center of the durban city , than i suggest you lower your expectations and go for them. you get what you paid for

2 Percy Martin - 4 years ago

Let me start with a positive first:
it is very centrally located and close to the beach. one can literally walk to the beach. restaurants and eating places are conveniently situated close to the venue.
I was fortunate to have a room with some degree of Seaview and Harbour views which was great!

However if the service could be improved it would be a great place to stay - service are extremely poor!.

On arrival we notice several things missing and out of o order in our room:

I handed them a list of things that needed to be replaced or fixed and none of it was attended to:
1) the microwave door couldn't open - so No microwave oven!
2) the fridge didn't work - so No Fridge for us!
We had to by food on a daily basis to prevent food from going off in the heat!
3) the TV supposed to have some dish channels - never worked!
was broken we made do without TV! Would have been nice to at least watch a weather update etc.
4) there was no toilet seat on the toilet itself!
5) we couldn't shower initially as there were no tap handles!
6) No plug/stopper for bath wash basin or sink!
7) the worst while on our arrival we couldn't enter our rooms!
somebody had to fix the opening lock so that we could enter our room!

With some persistence, 5,6 and 7 hot attended to. The rest were just ignored in spite of our efforts and attempts to have o our stuff fixed or replaced.

Why advertise the facilities when it's all broken???

but overall it's really value for money as the rooms are spacious and it can sleep 4 people.
the rooms are reasonably priced and I suppose you get what you paid for,
but still I believe that if you are promised some services or facilities in your room, one expect it to be there!

we made do without the fridge, TV, microwave, toilet seat and the other stuff that I made my list but all in all the biggest selling point here is centrally located.
Percy Martin - Cape Town.

2 Caroline Kaitano - 3 years ago

For a student accomodation its great but for a hotel mmmmmh.... The place needs serious renovations and need to improve on their cleanliness. The lady at the reception need to work on her customer service skills its really bad. The lifts arent working properly... shake and you will get stuck. The stuff can just budge into your room without knocking thus no sense of privacy.

1 Abo Sekwale - 4 years ago

Very filthy place and will never go there anymore. Pictures on their sites are deceiving and people who aren't staying around the place will think it's nice and beautiful well it is not the hotel is right at the heart of the town and taxis around. So wherever there's taxi we all know how the place can be and the hotel is not well taken care of its very filthy. At night if you think of going outside you firstly ask yourself lot of questions that if I walk out of my room wouldn't I be mugged on passages. This is how terrible the place is walls are very dirty. I have let my family down even my 10 year twins were complaining. I will never ever go there anymore.

5 Mqanduli Police - 4 years ago

Had a great time at this hotel. The staff was very friendly and helpful. My 5 days vacation with my friends was superb. I'm already trying to book now. Keep up the good work guys. I hope to secure a booking with you again