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Yureeshka Savannah Naicker -
3 years ago
Look, let me start of by saying that the food was great but the service left a bitter taste in my mouth. We had just recently found out about R50 pizza special between 3-6pm and decided to give it a shot. Of course we knew that we couldn't share and upon arriving decided to only order 2 (we were a party of 5) because the rest of us weren't that hungry. Within 10 minutes we decided to order another two. After a long wait our waitress eventually brought the 2 pizzas and and half an hour later brought the other 2 and very rudely reminded us that there was no sharing. Yes we understood that there is no sharing however there was a child waiting to eat and decided to take a slice of one of the pizzas and the waitress glared at him and told him rudely(once again) that sharing was not allowed and that she will be forced to charge us the full price. Eventually we decided to order a 5th pizza, thinking it was still part of the special. When the bill came, it showed the full price of the pizza which is R158. The waitress deliberately neglected to inform us that it won't be the "special" price. Food is only one part of the business. Customer Service plays a major role in customers you attract. Additionally, the lighting is pathetic.