1 Z Muhammad - 5 months ago
Very much pathetic service by Nissan east London, really disappointed. Complete Breaks system done by dealer, same day brakes started giving noise, when reported, I was given long waiting time to book in to get fixed. Travelled 70 km to take vehicle back to them. Waisted my time, money once again. On collection today, i specially asked the staff if he has had test drive already to check if the noise is there. He replied in yes he did and found no noise. While driving back found same noise. Staff doesn't realize that time is money and cannot be waisted. Now once again have to call them and book again and waist fuel money and time to get it fixed. The worst thing is that I was given a reason that Now manufacturers are making the brakes environment friendly and that's why they are getting the complaints of noise from brakes quite often. What an environment friendly product that helps in noise pollution. Staff itself is not educated about the original products. I tried best to find an email on the website to log a complaint but there is none available that's why using this forum. Let's hope serious note will be taken if the company has a reputation in the market.