1
Bertus SMT -
3 years ago
I read about people saying the service is slow and the drinks not at correct temperature..
Being in the area I went to check it out myself.
The complaints are correct..
I did not bother to complain to a manager, because I did not see any.
We were given 1 serviette for 3 people.
I had to ask for more.
Our hot drinks stood on a counter 2 meter away for 5 minnutes, before it was picked up by the server.
Quite a few times I notices that the servers were all jamming up at the door, flocking potential customers.
I asked soft eggs, guess what.. they were hard.
We were served over the wood wall and not from the table entry side.
Our booth was next to the drinks section..the servers were talking so loud, could not communicate with my spouse.
In general the personnel looked tired and were just slow..very slow..2 fruit juices ordered at end an were informed after 6 minuter that the Mango juice was finished...changed order to any juice..waited an aditional 5 minutes..
I will not go to the Cuppuccinos in Gardenroute mall ever again..
Right on my last sip, I sucked a piece of glass up in the straw..told the server and was told.."Regtig? ek is baie jammer meneer"... Realy? I am verry sorry sir..