1
David Amos -
a year ago
We went to Milkwood for breakfast. Upon arriving, there was no-one at the entrance taking Covid precautions. We found a table and sat down. Eventually the waiter came, didn't bother to wipe down the table for us either. Extremely grumpy and unwelcoming. We received our drinks order and placed our food order. For the next 40 minutes, we waited for food and the waiter didn't even come to the table to explain there were delays or ask if we wanted to order more drinks. I got up to look for the owner or manager to address the poor service, to find there was no owner or manager available, the head waiter (1 of 2) available was in charge. I explained to him that we were disappointed in the service and went back to the table to wait. The waiter came out again and I ordered a cold drink. About 5 minutes later the food finally arrived, but no cold drink. After 10 minutes it had still not arrived, so I got up to go and fetch one myself. Even after complaining about the bad service, we were still being treated poorly. We had to go inside to ask the waiter for our bill and while I was trying to pay the owner arrived. I tried to explain the issues to her, but she lashed out at me from the onset. Told me I was rude. She has gone on to call me obnoxious and a bully. Why were we upset? Simply because of bad service, instead of addressing the issues, the owner rather decides to address this by insisting it is her patrons fault. I strongly recommend you do not visit this place, it will end in disappointed. Bad service, poor value for money on portions. Owner with a very bad attitude