Jungle Sushi and Teppanyaki

5 Johan Wong - 6 months ago

Out of the all the Sushi Restaurants I have been to, this is the place with the highest quality of ???? Sushi around Johannesburg. A lot of nice side dishes too. We always get the boat platter and a soup whilst ordering. It was a pity they reduced the size of the menu. But it is still top quality.

1 Lucas Gabardo - a week ago

As you can see in the latest reviews this Titanic is diving deep into the sea. I’ve ordered from this place before but today was the most disappointing and disgusting thing I ever received. Paid for specials like dragon roll, tiger roll, tuna crunch, salmon tempura and received this thing that you can see in the below pictures. Avocado and rice. Will never order from this place again.

4 Mark Ho - 11 months ago

I had a lovely time here. There is currently a buy 1 get 1 free special, so as usual, we had as much as we could stomach. Easy to find parking and the waitress that I had was attentive and friendly. The sushi could use bigger pieces of sushi and sometimes do skimp on a few of the pieces. The tiger rolls and tempura prawns are the assorted menu are really delicious. If you want your sinuses cleared then the wasabi parcel will definitely do that. The handrolls were really tasty. Overall good experience.

Follow me on Instagram: @deli_kasi

1 Gerard Govender - 5 months ago

*Navigating restuarant recovery in a post Covid world*

This past Sunday, my family and I had a very unpleasant experience of dining at Jungle Sushi u0026 Teppanyaki located at Bedfordview.

This was meant to be a Mother’s day lunch. We had reserved a table for 6 at 12pm, and arrived on time. Having planned on eating Teppanyaki, we requested use of the teppanyaki table but were told that a booking was already made for 12:30pm and that should the guests not arrive on time, we could be moved to that table. At 1pm, the waiter informed me that the booking was actually for 1pm. At 1:30pm, the waiter informed me that the booking was actually for 2pm.

At this point after having ordered R883.00 of starters and beverages, I requested to see the manager. The manager then came up to me, was extremely rude, unpleasant and didn’t want to listen to my issue at all. He then said there’s nothing he can do and attempted to shake my hand as if the issue was resolved. I was extremely disappointed, immediately requested the bill and left the restuarant where we then drove through to a competitor nearby, Yamitsuku Bedfordview restuarant where we proceeded to teppanyaki mains and beverages to the value of R1740. (More than double our spend at Jungle).

What the manager and owner of Jungle Sushi need to realize is that customer service is not a nice-to-have, it is an imperative. Customers have endless restuarant choices, ratings and online reviews matter, and that poor customer service will be the detriment to your restuarant in the long run.

I would not support Jungle Sushi and Teppanyaki going forward and agree with all the negative reviews on Google that the service of this restuarant is below average and unacceptable.

The quality of food and beverage was satisfactory but the cappuccino machine was not working and took 20 minutes to make a regular coffee for my mom. This was not quite the Mother’s day restuarant experience we had in mind. Thanks

Gerard

5 Ivan Kahl - 3 months ago

If you want the fresh sushi at an incredible price this is the place to go! Their platters are well priced but they also have a permanent 2-for-1 special on some of their sushi. You can really have a filling meal on a budget.

We have done takeaways and sit downs and our experience has been good on all occasions.

Would highly recommend.

5 Teraia Sewnarain (Tey) - 7 months ago

Amazing service and even better food. Love watching them cook right in front of you. Go all the time and have never been disappointed.

3 D C - a year ago

This place is usually the place I treat myself once in a while. But after not being able to come here since lockdown the place has gone a step back. Firstly the service was shocking, we might have had a new waitress maybe but even so. The other waitresses did not help out when clearly they can see one of their colleagues struggling.

The dobinmushi which is my favorite thing here was not the same either. Was very sweet and has less ingredients in than before. The overall experience was not great and food was mediocre. Maybe the waitress letting our sushi boat sit at the counter for 15 min contributed to the mediocre sushi. Overall I am quite disappointed.