Protea Hotel Fire & Ice! Johannesburg Melrose Arch

3 Ignacio Gonzalez - a week ago

Hotel location in Melrose Arch is great, plenty of amenities. I can only speak of my 3 day experience but from my point of view, rooms are below average 4 star hotels: it is dated and it clearly requires several improvements. Staff is really nice and attentive always willing to provide a great service. Nice lounge area on the 1st floor, including a terrace and small swimming pool within an internal courtyard. The overall experience is not great I am afraid.

3 Muhammad Moosa - a week ago

Very trendy hotel with questionable decor. Weekends are party vibes so might not be for everyone.

Service and selection at breakfast is good but same can't be said about the service from the front desk unfortunately.

Location is excellent in a very safe, walkable precinct.

5 Micaela Alapatt - a month ago

It is always fun staying here at the Fire and Ice hotel in Melrose Arch. Reception is so kind and welcoming.
Thank you to Lesedi for spoiling us by making our room extra special. We really appreciate it!

5 Reece Vanpletsen - 2 months ago

I have just come back from holiday and Europe and stayed a night at the protea hotel, it surpasses 5 STAR INTERNATIONAL STANDARDS! The staff is a lot friendly and exceptionally helpful the room service option are good bar is amazing room are really cozy with great air on settings this is really a fantastic place to stay, it’s a thumbs up!

2 Tshego Kwele - a month ago

Be careful when making a booking at this place.
Our arrangements were not adhered to and there was nothing they could do to help us.

Bedrooms weren't ready when we checked in. Key cards kept giving problems.

Actually dissapointed :(

5 Haddy - a month ago

Beautiful place to stay on a late night or a family vacay in Jozi North. Protea as a member of the Marriott Hotels Family is just a Family Friendly place to spend a night or a Weekend stay when you pop in to see folks in Johannesburg.

The great staff here is straight from Heaven and Kudos to the management also that goes all the way to ensure pure happiness to guests.

1 Enthea Nyamarivata - a month ago

Never stepping foot in it again. Terrible service much to my embarrassment coz I took a friend there after raving about it. This was based on Sunday buffets which I loved from 2015 right before they shut down to renovate or was it sold?Standards have gone down. Glad we passed through Mariott right across ghe street, that is 10stars!