Plastilon Packaging Gezina

1 CLHS - 4 months ago

Worst Customer Service ever, always delayed to check their order mails! Then the whole order is delayed by having to check if there is stock afterwards after expressly asking to have it be checked beforehand. Then its struggling endlessly to get feedback on the credits once you already paid for full order. Extremely unhelpful and a general "I just to don't care attitude" is expressed by almost all the Sales Reps assisting you. Still till this day no feedback on stock ordered u0026 after more than 2 weeks with numerous email and telephone follow ups. Utter waste of time, and their prices is no as competitive as it use to be!

1 Aida Dias - 3 months ago

Look you can't complain about the service. CAUSE there is NONE. Staff think they doing you a huge favour.
Quotes per email dont get replied to.
Really an unpleaseant visit to Gezina branch. Much rather drive out to silverlakes

5 Lizelle Botha - 3 months ago

Excellent service. Staff is very friendly and helpful. If I could I would add more stars.

5 david hitchcock - 4 months ago

Great inexpensive variety of plastic products and cleaning products and huge variety of boxes including meat boxes and sweets and snaaks and staff friendly especially richard and management , highly recommended ..

1 Lady Pandora - 7 months ago

Apparently informing clients that their branches are closed for stock take ON A SATURDAY is not a priority. No signage at the branch. Cars stopping non stop to try and find out what is going on. In the time that we stopped here over 20 vehicles stopped to find out what is going on. Had to phone another branch to get information. Told to go to a branch 20km away!!

As a reply to the manager.
1. I attempted to phone the branch multiple times to find out why they were closed. The line sounded like it was off. There was no answering machine.
2. Considering I was standing in front of their gate looking at their trading hours to figure out why the store was closed I think myself or the multiple other vehicles who stopped would notice any signage indicating stock take.

When your staff make a mistake, have the dignity to own up to it. Admit that someone maybe slipped up and forgot to post a notice outside the branch or that there was possibly something wrong with your phones at the time. It really isn't that difficult.

2 Les Cox - 4 days ago

Can't believe everytime one buys toilet rolls at Plastilon the price is more ????

1 Dawie Mynhardt - 6 months ago

Called to find out if you have stock , ypu confirm that you have more than 1000 in stock. Only to arrive at the store , waiting 20 minutes and all of a sudden NO STOCK. Second time this is happening , unacceptable.