Platinum Health Medical Centre

5 Hantie van der Merwe - 4 months ago

Always been helped as quickly as possible and especially when we had COVID - helped very kindly

1 Thami Magadla - 4 months ago

Very bad service.. slow and you can take up to 3 hours waiting to see the GP ????u200d♂️

1 N Marrengue - 8 months ago

My appointment was skipped because they had put in their college (who didn’t have an appointment) in my place and I had to wait additional hours for an emergency treatment.

1 Mitzi Seyfferdt - 2 years ago

I never ever visit Platinum Health, unless it is absolutely necesary, they have absolutely no respect for anybody's time and treatment does not seem to be a priority, my son was bitten by a spider, we arived here before 08:00 on 1 October 2020, it is now 09:37 and we have yet to see a nurse. Look at the wound and how it is getting worse in a matter of the time we have been sitting here waiting.

1 Molefi Moyo - 5 years ago

I had an emergency whereby I had to see a specialist but I couldn't reach your office as the phone kept ringing. I sent three emails no one bothers to respond. My daughter broke her right arm and fortunately the specialist helped me without authorization number. Why do you require referral letters for authorization whereas we can't reach you ? Imagine a 4 year old im pain and the one can't get help because of this ? I'm truly disappointed and I hope something will be done about this. I'm still waiting for the authorization number since yesterday 2016/10/27. SORT THIS OUT PLEASE PLATINUM HEALTH !

1 Thembi Khumalo - 4 years ago

I had a worse experience with your pharmacy. I sent my chronic script to Perm at the pharmacy on the 17th of December 2017, it was a Sunday, on the 18 December, Perm replied to say,she received my script,up until today the 3rd January 2018, I'm still waiting for my chronic medication, I'm very disappointed with these pharmacy, it shows that they don't value the patients life,how can I wait for so long for a chronic medication, I phoned these pharmacy numerous time, they kept on telling me about 7days, even if I tell them that 7days it's finished long ago, a lady by a name of Johanna is not competent for the job, when I call today,I was only told that my medication was processed on the 20th of December but was not given to the courier's it was place on the front where there was a walkin medication waiting for collection. I'm very angry at the negligence by these pharmacist assistant.

1 kelebogile ntsimane - 4 years ago

I had the worst experience at platinum Health centre in rustenburg... like I sat in the que with my sick son for an hour only to prescribed PANADO and the doctor 'Mmope' he was so rude he did not greet us as we walked in his consultation room and he just sat there asked what's the problem after i explained to him he just printed a prescription without fully examining my child and prescribed PANADO... like doctor 'Mmope' do you really think I would just waste my time and que for Panado if I can get it myself elsewhere... and he just prescribed things that were irrelevant because he doesn't listen to patient and he doesn't explain what he has prescribed.... like poor service