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Emelia Vermeulen -
2 months ago
I have had to edit my review since I cannot reply to the owner’s response and her response is completely inaccurate.
We had a booking at this venue for 13:30 on woman’s day and we arrived at 13:22.
Our waitress took about 15 min before she took our order and by that stage we submitted our food and drink order.
At 14:10 I went to look for the owner to ask what’s going on as neither myself nor the table next to us had even received beverages.
We received coffee shortly and at 14:30 I left as I realized the food was never coming. I dislike this place even more now that they reply with lies to discredit a genuine review which is one of many complaining about the same thing. And yes Mrs o Grady, I have been here before and I’m sorry I came back.
We came here and received the worst service I have ever seen in my life.
After I spoke to the owner about having waited 40 min and still had received nothing to drink and that the table next to us also had been waiting longer she told me that they are just very busy. The restaurant was half full so I am afraid to think how it would operate at full capacity.
I left without eating as after an hour after ordering my meal I just could not anymore.
Sorry to say but the place is not what it once was.
I really looked forward to a pleasant afternoon but they don’t even care that people get up and leave.