Truworths

2 Christelle Pieterse - a year ago

Very long wait in line. Security checks everything in your bags again at the door, obviously not observing social distancing since it is not easy scratching through every item in every persons bag while observing distancing. Avoid on days when you don't feel particularly patient.

1 Nelson De Abreu - a year ago

Truworths Fashion The service and return policy of Truworths is dismal. A policy that makes no sense. A policy so greedy in making money that it will do so in violation of regulations and acts in place to protect the consumer.

When returning gifts to Truworths, after embarrassingly having to ask the giftee for the receipt - Truworths accessed the 3rd parties account with no written consent, no ID documentation and disclosed to me the clients account details; their outstanding balance; their account limit. This in the time or POPIA.

During the process, not only did they disclose all this private information, they also accidently billed the account again without the account holder being present.

If no gift cards, refunds or exchanges will be done by Truworths. Then make it clear! Then 3rd parties will have to in future return the goods themselves.

Let's not even get started on the manager Goldfields Mall Truworths - who too is the compliance officer. No idea what POPIA is, nor understands COVID protocols and guidelines.

Now we're left here having to explain to the giftee this mess #popiact #Truworths #noworth #stayhome #onlineshopping

1 rykie agenbag - 8 months ago

Poorest service delivery ever, 50 people in line with one cashier, want to close my account and go somewhere else for clothes

2 David Meneko - a year ago

They decided for customers how they will use their own account

4 mary khauoe - a year ago

Couldn't find my size in items I was looking for.

5 Kevin Bernhardt - a year ago

Always freindly helpful staff.

5 Thatelo Lekaota - 3 years ago

Good service keep it up the good work