Burger King Northmead (Drive-thru)

1 Michael Kwezi Ferguson - 5 months ago

What is the point of coming to a drive thru for fast food when they end up making you wait and wait in the parking lot? It wasn’t even a big or complicated order. They are also always out of stock on stuff. This Burger King used to be great but not anymore. I’m going to think twice before coming here again. Picture is my POV waiting in the parking lot for them to bring my food after I’ve already been through the drive through and paid. ????????????

1 Rebecca van Eeden - 4 months ago

Expected the place to be busy, being Friday evening, but had to park in the road and walk. We had to go inside because of the special offer code.

3 tills for orders, but only one open. Ordered the 2 x cheeseburger offer, and the 2 x ice cream special, also on offer. No ice cream. No cup supplied for the cooldrink.

Can't move in the restaurant because of all the Mr D drivers. Can't hear order numbers being called.

Very disappointing. We specifically went for the special ice cream on offer, and like various other franchises, the ice cream machine is 'broken'.

3 Martin De Villiers - a month ago

Drive very busy but much faster than the front counter, we were 10 cars in the drive through and we left before our friend who went to the counter to order as we arrived.

We had to wait an additional 10 minutes for them to come out.

Great for drive throygh but terrible for customer at the counter

5 Carolyn Botha - 7 months ago

For a yummy experience visit Burger King for an awesome delicious meal. The restaurant is neatly set out, clean u0026 a pleasure to have a dine in experience.

The staff are friendly u0026 well mannered with customers.

1 Devon Van Gent - a month ago

Terrible service and communication.
Waited 30 mins in a que to place an order. Then waited a further 10 minutes to receive the food.

After requesting extra sauces, they still failed to supply with the order.

Food was cold upon receiving and Quality was definitely not up to the normal standard.

Staff are shouting amongst one another with no customer service!

Management needs to address this as its becoming pathetic of this branch.

1 Ronel de Lange - 2 weeks ago

Pathetic service. Waited forever in the drive-thru. Extremely rude lady taking the orders and payment. Then they did not pack the whole order. The chips was all thrown into the bag-everything fell out of the containers. Had to go inside to sort it out. The manager Raymond was just standing around smiling at customers that were raising concerns. Very noisy inside and everybody in the service area shouting at each other Not a good experience at all. Thanks to poor Silindile that had to fix other people's mistakes.

5 Tumisang Sebogo - 3 months ago

Good day. The other day we ordered veggie nuggets and got chicken nuggets. A few days ago we ordered chicken burgers and when we got home realised that we had been given beef. This all happned at the drive through. Please check with the drive through people to just be a bit more aware of this. Thank you for this service we appreciate it.