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Sharlene Barnard -
5 months ago
Not even worth a one star! Was one of the worst experience I have ever had. It took about 4 days just to confirm a booking and order a cake for the day, because apparently they were so busy. Paid for the cake before and another R350 to have a waiter specially assigned to our table. When we arrive it was dead quite. The coffee we ordered was cold and took forever to arrive, the so called waiter I specially paid for was also helping another table and never came round to check up or ask if we wanted more drinks. The food took over an hour to arrive, it was cold and inedible and looked completely unappetizing. I complained to the manager who was apologetic but, after that, nothing changed. The cake I ordered was the biggest disaster, and and we couldn’t even cut it because it was covered in thick baking chocolate and had collapsed in the middle. When we eventually cut the cake, it was terrible inside and we ended up not even eating it because of the terrible quality and how unappetizing it was. It was a complete disaster, and it ruined the entire birthday event I had planned. It was one of the worst experience ever! Never ever again.