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ingrid scheepers -
5 months ago
I made a booking with reception whilst driving from Gariep dam, where every place was full. I requested a room with 2 single beds. When we got there in the rain the same woman I spoke to over the phone had no recollection of our conversation. We had to wait for her to check us in. They wanted all our info except blood type which no other guest house on our 2 week roadtrip required. We got to our room and it was a very small double bed. It was full of lumps and squeeking. The pillows were flat. They advertise that they have dstv, but they only had open view. We dont know bloemfontein, it was pouring with rain and we were tired. So we spent the night there. The bathroom was a psychedelic nightmare. A fake marble in beige. Full of cracks. The taps were single hot and cold. Not mixed. The cold tap in the bathroom basin could not open. The hot water tap was boiling hot. We had to brush our teeth in the kitchen sink. We did not bath in the evening because the bathroom was so depressing. We were supplied with one roll of toilet paper, and the paper was in one of those 3 stacked stainless steel containers found in public toilets at garages. They have a board outside that advertise the rooms for 250 per person. We paid 650. Maybe if they charged us 400, which is more the worth of the place I would have been less disgusted. The bath also leaked water through all the cracks which i had to try and dry up in the morning. When you are tired from the drive and you end up in a place like Rusplek, after not resting you are more exhausted the following day. The nearest place we were told where we could find food was also a 15 min drive away. We went to bed with our rusks and cofee from the trip. Rather look elsewhere to overnight. Not a nice place. Should not even be a one star and definately not the advertised 3 stars. After having stayed in 6 establishments on our 2 week road trip from Pta to the Cape and back this is the first place that prompted me to write a review. Staff also not very friendly or helpfull. My husband could not reconnect to the internet the next morning, due to his ipad giving him an alert that there is a hacking attempt. The person on duty said I must bring the laptop to reception so that he can assist. He could not leave his post. Unacceptable. All in all a very bad experience.