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Chané Van der Westhuizen -
3 months ago
I wish I could give them a -1 star. I am not a person who complains a lot but unfortunately I can not keep quiet this time. My husband turned 25 on Sunday. As usual, we go to Spur on a birthday or any other special day. Sunday, we had a horrible experience. Where should I begin. The waitress never introduced herself. She was MIA most of the time. We ordered Bar One milkshakes. There was NO Bar One in the milkshakes. It was more like a vanilla milkshahe. My husband got a hair in his milkshake. Then we ordered our main meals. After 40 minutes, when our meals eventually arrived, the waiter forgot to bring as cutlery and one side meal. We asked her, and waited for 10 minutes just to bring us cutlery. Our food were cold at the time we were actually geared to enjoy our meal. During our meal, we ordered cold drinks from another waiter because our waiter was MIA again. We asked for the bill and waited for about 15 minutes. Spur was not even busy. I am extremely disappointed. That was not the way we wanted to celebrate a birthday at Spur.