1 Julius Bekker - a month ago
Wish I could give 0 stars. Please read the context.
Absolutely horrible place! Horrible customer service. I ordered food over the Mr D app, restaurant got my order wrong. Called to get it fixed, the owner or manager was extremely rude over the phone, didn't have a care in the world that the order was wrong.
Refused to help me, said I should just get a refund from Mr D and that he`s not going to do anything about it. Just ended the phone call in my ear as well. He kept on saying "Oh what should I do? What should I do. What do you want me to do."
Like, that was it. Being very rude, very impatient, not helpful in anyway. Also logged a complaint with Mr D in regards to this store or restaurant, they have no care for customers or the food they put out. And overpriced.
AND, I had to call 13 times before they picked up the phone. It`s like the owner was trying to ignore me on purpose. Never ordering from them again. I would highly suggest you rather order from Tony`s right next door.