5 Steven Weinberg - 5 days ago
We are experienced travelers at high end properties throughout the world, including other Ru0026C properties. The Ellerman House is now our favorite property; yes it is a physically beautiful property with gorgeous views, lovely well appointed rooms, excellent food and a great art collection, but what really made it perfect was the extraordinary treatment we received from the two managers and ALL of the staff, particularly the front office and the restaurant/lounge staff. All of our needs were anticipated and handled perfectly with warmth and kindness and special attention. We hated leaving and will be going back to our Cape Town "home."