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Chante de Lange -
4 months ago
Just had the worst experience. Super disappointed… we’ve always loved coming to old bridge. Arrived @8pm waited for a waiter for about 10 mins (in those 10 mins we had to order drinks at the bar) when he came around we immediately ordered 2 pizzas. Because we were hungry.
Waited and waited, everyone around us was getting food and we were so hungry.
Granted they were busy and we had sympathy for that. The manager eventually came out and said they had no more dough. But only an hour after we had already been waiting for the food. We were offered a discount on anything else and ordered 1 burger.
Waited and waited again, eventually decided to go and pay since it looked as if we weren’t going to get our food. When we went in to pay we saw people being served more pizza…. People that came in after us.
The burger was boxed in a takeaway only to be eaten at home. Getting home only to note it was the wrong burger.
I have so much respect for a business that is busy and I completely understand that it can get overwhelming but if you’ve already let a customer down, don't do it twice.
Unfortunately we will not be returning…