Premier Classe Train - South African Railways

Adderley St, Cape Town City Centre, Cape Town, 8000, South Africa
Transportation service Railroad company Tourist attraction Travel agency
User Reviews

1 Joanna Hock - 2 years ago

Don’t take the train: We nearly died!!
We were travelling on the premier classe train from Cape Town to Johannesburg. The first day was a great experience but when we woke up the next day we were already running 7 hours late and it kept getting worse. Most of the line is single track so you have to wait to let other trains through.
At about 930pm we were all fed up and anxious about arriving at Joburg station 10 hours late in the dark. At this point our train collided into the back of a stationary freight train, the lights went out and our cabin crumbled around us leaving us trapped under debris. As we could hear the lady in the cabin next to us screaming “my legs are burning” we panicked that the train was on fire and scrambled to get out. Somehow, with help from other passengers we did! The couple next to us were not so lucky: she is in hospital seriously ill after being trapped for hours and her husband sadly died.
As you can see from the attached picture our carriage had been thrown off the track and was close to tipping over, if it had I’m sure we would all now be dead. As the passengers in our carriage rushed to get off the train one of the crew members shouted to stay on the train as if we got off the people outside would rob us or worse!!
The next few hours are a blur of chaos and incompetence as we eventually were allowed off the train and abandoned at the roadside for hours. It became obvious no one had control or even any idea how many people should be on the train. At one point someone approached my partner to tell him I was deceased! Eventually at around 2am we left the scene with some lovely people who owned a hotel other passengers were staying at. There was no assistance or concern from anyone supposedly in charge.
Perhaps what has shocked and disappointed me most is the lack of care or follow up. No one has checked to see if we are ok. I contacted them to see if we could retrieve our trapped luggage with limited response. We attended Joburg station to see if they had found our belongings and the attitude there was disgusting. We were told “you can’t be angry as accidents happen”.
It is quite clear that this crash is not a shocking event or tragedy in South Africa as crashes frequently happen and are often not even reported. In conclusion, don’t take the chance so please don’t take the train and think seriously about taking any train in South Africa. This would have happened even if it had been the Blue Train or Rovos Rail.

4 Emma Dawn - 2 years ago

We took the blue train from Johannesburg to Cape Town saw great views, food was amazing, affordable price, staff all lovely and very jolly, left an hour late and because of signal and electrical issues we was on the train an additional 9 hours, not a problem for us but others missed connecting flights although staff were very helpful

5 Stephanie Bell - 4 years ago

This was the best train experience of my life! We only had the privilege to travel from Johannesburg to Durban bit it was still a memorable trip! Thanks for the good quality service !

3 Greg Kontos - 2 years ago

We had high expectations for this trip and were disappointed due to mechanical failures. The people, food, and accommodations were what we expected for train travel. It's not the Orient Express but acceptable train travel. Other reviews will tell you the same and we are adding to them. We boarded in Johannesburg and after 18 hours only traveled 97 miles. As the day progressed the train did not. At Kimberly, 1/3 of the way, 15 people got off and either flew or drove to Cape Town. We all had travel commitments that would allow 30 more hours on the train.
Many stayed with the train to endure another 30 hours. Hopefully food was available. The timeline is for 26 hours and after 48 hours the train hasn't arrived Cape Town where are awaiting friends. Given proper maintenance this train can return to its glorious past, but sadly it's lacking today.

4 Ingeborg Korme - 2 years ago

The Premier Classe is an excellent way to travel comfortably between Johannesburg and Cape Town. It takes at least 26 hours (and you should not make any plans for day two, as they can be anything between 2-13 hours delayed) and you will be fed and entertained and cared for the whole way. The landscape is breathtaking, the food is good and the wine is cheap, so enjoy your ride.

1 Lana Myburgh - 3 years ago

Buy a cheap tourist class ticket, at least your expectation won't be a hotel on wheels. The food is very bad, and looked like yesterday's serving. You will be put on a bus at Beaufort West to Capetown, so you will be having a bus trip. Not worth the money at all. Slack service, no working toilets on our car, or the next one. I came with low expectations, but they should have been lower. Not recommended as a travel alternative at all

5 Ted Stepp - 2 years ago

I’ve taken this service from Johannesburg to Cape Town. Superb service, excellent meals, lovely and interesting passengers and crew, beautiful scenery—and an affordable price. Highly recommended.

Map Location
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