Signal Hill Lodge

5 Samantha Carlse - 3 months ago

Excellent stay! 5 star service. Staff helped us with everything. I forgot my charger. We arrived in after sunset after getting married. Manager helped us take photos with their beautiful views. Lodge is also squeaky clean!

5 MODIEHI LEAH - 4 months ago

We enjoyed our stay, on our way to the hotel the neighborhood Bo-Kaap seemed scary as you pass this neighborhood to the hotel. But once inside we were pleasantly surprised, the staff is very polite and ready to assist with everything. The views are to die for, and its very quite and clean. Definitely coming back :)

1 Belinda Kennedy - a month ago

I was disappointed with my stay. There are no fridges in the room. The bathroom smelled like a blocked sewerage, in fact you could smell it when you entered the building. The parking is a nightmare because they try and fit about 12 cars into a tiny space. I was late for an appointment one morning because I was parked in. The staff is amazing but they are overwhelmed and overworked due to the establishment being understaffed. The front of house is also the one who prepares breakfast, help with laundry, help with parking arrangements and even attending the bar as there is no dedicated bar person. No one offered to help carry my luggage, which is understandable because the staff is just too busy. It was pouring down with rain one morning and I had to load my luggage on my own. The coffee in the rooms are awful tiny packets of chicory. Surely they can afford to put decent coffee in the rooms? For the price of the breakfast one would expect a decent meal but the bread is the cheap Sasko white bread and small packets of margarine, not butter. The "fruit salad" is basically a quarter apple and a quarter orange. On my last morning a staff member came to ask if we would like some juice with our meal. The previous mornings, no one mentioned anything about juice being included with the meal. Again, not the fault of the staff, they don't have capacity to be everywhere at the same time.
The tap-system in the bathroom is such a strange setup - there literally one shut-off valve lever that acts as a tap for both the sink and the shower.
You don't have access to the dining room outside of breakfast times which is annoying because I didn't want to have dinner in my room, besides there are no plates or cutlery in the room to do so. You have to ask someone to help you with heating food etc as guests are not allowed to be in the kitchen unattended.
It's all very disappointing and I will most certainly not be recommending this place at any stage.
Thanks to the staff for trying their best.

4 corinne pressly - a month ago

Excellent u0026 awesome scenery to view, awesome service for guests, pool, not enough parking. A bit far out from airport, but worth the stay. Not expensive, reasonably priced. Is wheelchair accessible with lift. Part of the beautiful Bo-Kaap, .

1 Mxolisi Mlunguza - 2 months ago

My name is Candice Dreyer at present my PC is in for repairs so i am using the PC of a colleague. I booked for the 18th July 2022 via Agoda. it was a special and the add said free breakfast and free wifi. when i recieved my confirmation of booking breakfast did not even feature on the notification. I accepted the fact that the add was probably misleading. I asked of the Receptionist if we could drop our bags earlier as we wanted to explore a bit she agreed. When dropping my bags before checkin the receptionist made me sign the necessary paperwork so it could be easier when we checkin later that day. i requested a smoking room on Agoda. The receptionist informed me that i have a deluxe room with a balcony I was super excited as I booked the place because i fell inlove with the view. I left all excited for my return later that day and how i will sit on the balcony and have a smoke and just enjoy my time out from my stressful job as a Social Worker. on my return i was so disappointed when the receptionist informed me that i no longer would be staying in the room she so much said i was going to have, due to a patron that would be having a longer stay and has preference above me. I was furious. The worst part was when she took me to show me the room she informed me that the towels would be counted on my checkout and they would check the bed for stains never have myself and my partner age 47 felt so humiliated and undermined both of us once worked within the hospitality industry never once did we undermine our clients. i am disgusted at the management of this concern. i will never recommend this place to anyone.

5 Gareth Ritchie - 2 months ago

Staff were friendly and helpful. Rooms were neat, tidy and clean. Great value. Would recommend.

5 Tessa Macdonald - a month ago

Wonderful service from Nikiasha, Galima, Fraser and rest of staff. Very professional. Moegamat was our driver for different venues over 3 days - so friendly and knowledgeable. Great breakfast. Establishment Very clean.