The Portswood Hotel

2 Ernest Cook - a week ago

The room itself: the rug in the room feels gross like it has billions of sticky germs in the rug. The shower head is positioned poorly.

Wifi was an ordeal; the code provided didn’t work and rather then just give me a new code the desk clerk wasted an HOUR of my time troubleshooting.

Sitting in the bar is painfully loud. Why on gods earth they blast music while also having the Television at high levels is beyond me.

Bartender couldn’t figure out how to make an old fashioned. He literally just gave me a shot of whiskey and only managed to get me a single cube after I persisted.

5 Rene Vermaak - a year ago

I came with a friend who won a holiday. So we did not choose this Hotel. However, we were so impressed. The staff was so friendly and helpful. They treated us like royalty. Everything was clean. The food was delicious. The staff went out of their way to assist us when we had a question. Well done Portswood Hotel. I will definitely visit you again...

3 Mike Cannon - a year ago

Hotel room is OK i guess. The staff was nice and attentive. The room was ok but had issues. The bed was hard as a rock. The bath room sink was prone to clogging. The ac system worked well enough to keep the room comfortable. The TV was nice. There was a refrigerator and it worked well to keep drinks cold. I did not utilize the hotels room service but instead called uber eats.

5 Monique Findlay - 3 years ago

Fantastic location!!

2 minute walk to the waterfront.
Comfortable room, excellent beds, well appointed bathroom.

Only 1 lift, but it was never an issue. We never waited for it.

The bar and bar staff were great fun with an excellent range of cocktails and specialist Gins.

The breakfast buffet was outstanding, with beautiful, freshly cooked meals. One of the best I’ve tasted.

Definitely recommend this hotel with staff that actually look after all your needs. Everyone had a smile and a hello.

5 Cols C - 2 years ago

Friendly staff at reception
Lovely restaurant, not to busy.
The Cape Malay food was great and big portions.
We enjoyed the desserts.
The Wednesday night 3 course meal looks a winner for R149.
Very good service from our friendly waiter.
Was awesome to get a free gift, a glass to celebrate the Hotel's 25th Anniversary.
Also got complimentary parking.
All in all, a lovely belated Wedding Anniversary dinner.
It made up for the shocking Spa experience at The Commodore Hotel earlier.
Well done Team.

5 Greg Polimis - 2 years ago

I had the pleasure of staying at the Portswood in June of 2019 and was thoroughly satisfied. My initial stay was 4 nights on arrival in Cape Town and one night several weeks later before returning to Canada. The on site restaurant is very good, the breakfast buffet is excellent and the rooms are clean. The Vu0026A is a lovely part of town, safe with lots to do. I'll look to them first on my next visit. Wonderful staff as well.

5 David Ogle - 3 years ago

This hotel was a really little gem eat the water ground. It’s location was excellent with a short walk to the Vu0026A waterfront. The amenities were good and the breakfast was good with a person on hand to make you omelettes or fresh fried eggs. The room was nice and they have a turn down service where they supply your room with fresh bottled water and a chocolate. Really nice and enjoyable stay.