2
Carin Smith -
4 days ago
The two star rating is not for the gym but for their cleaning employees. Last night 09-10-22, I went to the shower close to the time that the gym had to close. I entered the shower at 19:45, 15 minutes before closing time, one of the cleaning ladies was sitting in the sauna and when she saw me passing her, she gave me a dirty look and started gossiping with her colleague in their mother tongue, by the way they looked at me I could tell they were gossiping. I was in the shower for 3 minutes but when I left the shower she started making remarks and even walked to my locker to come and look at me and talk to her colleague again, she showed frustration that that she had to mop a few droplets of water. I am not one to say “ oh but it’s your job “ but this time I will say it because I pay my membership on time every month, I try to get as dry as possible before leaving the shower to minimise the cleaning ladies work but that is the kind of attitude one gets for simply using a facility that the gym has for its members and it is in fact THEIR JOB to clean up, what’s upsetting is that I was well in my rights to use the shower since the gym was not closed yet. Virgin Active, sort out your cleaning team, their attitude stinks.