Zone Fitness - Kloof Street

1 Charlotte Rubidge - a month ago

Disappointed in the service and professionalism of the gym staff. I arrived for my trial class and only after 15 minutes waiting for the instructor to arrive - I was told that there would be no class as the gym instructor did not feel like it. I understand that one has off days but what I experienced was not professional or good customer service.

1 Tiaan Basson - 5 months ago

If you're looking for a gym in Cape Town, I WOULD NOT recommend Zone Fitness. You're definitely better off somewhere else.

My laptop and bank cards were stolen out of my locker, which had a padlock (this after the staff told me that I have to put my belongings in the lockers and can't keep it with me). After the incident I asked management to contact me, and they only did so a month later with hardly any apology, but they made it clear they're not taking any responsibility or liability for it (apparently they have posters somewhere stating this)... which I get, but at least offer to give me a year's free membership or something to make up for it.

Worst part is that the same thing happened to someone else a week after. This tells me that the gym doesn't have inadequate security measures in place and also don't care about their customers.

If you don't carry bags with you when going to the gym, then maybe it's fine, but you'll also be greeted with limited and lacklustre maintenance of gym equipment to use.

1 Keamogetswe Mokomane - 4 months ago

Paid for a club transfer but my tag is still not working after 2 months. Basically have to explain my story every time to be let in. Hardly any effective equipment so if you’re serious about gym you’ll be very disappointed. Staff is quite aloof if you ask me. On my first day I asked for a tour from one of the staff members and she explicitly told me that she’s feeling “lazy” to do that.

5 Willem Smit - 2 years ago

One of my favourite Cape Town branches. Clean, good equipment, not a lot of unasked-for comments on one’s form. Feels secluded and nice and airy. Would recommend this to anyone looking for a gym under R300 a month.

5 YOUSEF ALSHAIKH - 3 years ago

Very nice and integrated service. Not crowded outside peak times. The staff are outstanding and the style very sophisticated. There is a stupidity of exercises. And fitness equipment. And muscle exercises. There are also manholes and stores for personal purposes. The club is located on the third floor of the building and the building has all the services of a cashier, a supermarket, care shops, personal items, clothes, furniture and food .

3 eddie chihwai - 6 months ago

My first day today, the gym is pretty basic and with few equipment, the staff is excellent, the bathroom areas not tidy.
If you know what you are doing, you can get the best out of the available equipment plus its affordable and the location is very good..

2 Ruan Radyn - 8 months ago

Decent location but that's about it. Aircons are either not working or never switched on. Staff seem to set temperature so they can comfortably sit behind a desk with short sleeves... Not ideal for anyone planning to do any kind of exercise. Only 3 treadmills for the past 2 years "due to social distancing" however it will take 2 minutes to rearrange them so they can open more. Looks more like they are using this as an excuse not to fix the broken treadmills. They also stopped accepting apps like stocard, forcing everyone to buy a new card. In 4 years I have never seen a manager or anyone who take complaints seriously... Still... I give them 2 stars because of location and price