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Angelique Janse van Rensburg -
2 years ago
Very disappointing, we were definitely over charged. The swimming pool was green. The outside furniture is falling apart. The bathroom has a curtain instead of a door and the bathroom window is connected to the kitchen. The shower walls and floor are cracked and discoloured. The cleaning staff only came to clean three times within the seven days that we were there despite advertising claiming that there was a daily cleaning service. We had to request toilet paper several times and had to go buy toilet paper at one point. The towels smelled mouldy and were only replaced when we specifically requested new towels and even the new towels that we received smelled mouldy. We were four adults who booked a self catering unit, we thought we were going to have two rooms and two bathrooms with a kitchen area, instead we arrived to one room which had a bunk bed squashed next to a double bed with one small bathroom. The bathroom had a shower without a door and a toilet with a loose toilet seat and the “kitchen area” was a fridge, stove, kettle and sink on the patio outside the room. There was also a pet dog running freely on the property which meant that guests are responsible for making sure the dog doesn’t get out when they open and close the gate and for making sure that the dog doesn’t enter the rooms.
The only positives I can list are the aircon, clean bedding and the location.