1 Siviwe Boyce - a year ago
This place is a scam altogether!
What you see on the website is completely different from what you get, firstly the prices don't match, the options are confusing, the client services is poor, the stuff is incompetent they barely understand what they are doing.
I was misinformed by an agent who was assisting me to book a room at Homii Maison De Chet Ê in Durban, I paid R5545 only to find out that I'll be sharing the apartment with 5 other people and I was booked into an apartment with males, I'm a female this is uncomfortable.
Prior to moving in I called multiple times and sent an email just to be sure that everything is sorted when I arrive there'll be someone to assist, no one picked up the phone or responded to my email.
Right now I owe R500 for moving in before the first of the month and no one told me this, when I did my booking I selected the move in date which is two days before the first and the total was R5545 so apparently the pro rata fees had not been accounted for so I need to pay more which will amount to R6045 for an apartment I share with 5 men, ridiculous!!
It's been over 3 hours and I have been waiting at the reception for someone who's going to help me change into another room.
My best advice is before you move in come and view the flat and only make a payment once you're sure otherwise the refund takes up to 7 days and they deduct 20% from the booking fees.