Road Lodge Durban

3 Thandi D - 4 months ago

Literally neighbours with 24HR McDonald's very convenient.
Adequate very safe manned parking. Alert security.
Pleasant entry to dining area and front desk. Cordial staff. Helpful staff when we were tired to go up stairs with our luggage.
Clean adequate room size, just the hard bed was the negative. Choice of pillow texture, loved that.
Enjoyed the breakfast with a wide spread to select from.
Value for money all round. A definite repeat.

1 Ken Koier - 2 weeks ago

Wasn't able to stay there as
Siphosethu (the staff member who took our reservation for a week-long stay) turned us away after we arrived and sent our Uber driver away.

We called Siphosethu from the airport and offered to pay her to secure the room, however, she said we couldn't because they only take walk-ins.

We even called Siphosethu with updates and she gave no indication we would lose the room. Siphosethu said nothing of losing the room until we got inside with our family (wife, myself, 2 daughters 25 and 19,13 yo son and 2year old granddaughter).

Siphosethu even went so far as to laugh cynically at my wife after she gave the room to someone else she knew - all of this in front my wife and family.

The only consultation is a coworker of Siphosethu's saw what was happening and pleaded with Siphosethu to honor her commitment to us. However she gave us attitude and made jokes with her customer/friend.

We had to summon and pay for another driver to take us to the Regal Inn, however, they only have one night available. Could have gone anywhere,

This is our first time to Durban.

5 Ian Nel - 3 months ago

On arrival I was created by the friendly receptionist.
Room was clean and to my satisfaction.
Had a delicious Pizza from their Al la Carte menu
Breakfast was serve and value for money.

2 Van Zyl Dirk - 2 weeks ago

The hotel is very good but the location is very busy always traffic and noise

2 shafee loonat - a month ago

Location excellent. Service not good at all. Breakfast not worth it

1 kenalemang lephoi-mohlakane - 3 weeks ago

Their service is very very poor.They said we must check in at 2 but still they told us that the room are not yet ready at about 16:00 we just check in at 16

5 Lizette Roos - 6 days ago

A bar fridge would have been nice