The Benjamin Hotel

5 Liesl Jobson - 6 months ago

This is a beautiful hotel with excellent staff who are well trained and responsive. The rooms are spacious and well appointed. Comfortable bed and functioning air conditioner!

A lovely outdoor pool offers one a dip after a long hot day and a number of great restaurants are close by. The breakfast is delicious - lovely variety and attractively presented with cheerful waitrons. Great coffee too! I look forward to getting back there soon.

3 Annie Chu - 3 months ago

I booked this hotel for a one-night stay but our plans changed and we didn't stay however we did use the room for a quick break (considered I already prepaid for it)

It is close to uShaka Marine World and Durban CBD and where they are, there's plenty of restaurants on their street. The staff is lovely and made you feel like home.

Compared to other stays, it is slightly better but not much better compared to your higher end but I have to say the place is clean, well decorated, have that big area feel and secured rooms. It is not your grand hotel feel, better than a guest house or a Bu0026B. Their prices are lower than R900 a night so you can't expect much.

The room is smaller, not much facilities like mini bar, hairdryer, free high speed wifi, many TV channels, very little toiletries in the bathroom etc. The room we had faces inside which is great and their pool/garden area is clean and homely.

3 Shirley Ambrose - a month ago

This place has deteriorated over the years. The bedding was dirty. Carpets dirty. The atmosphere was so drab and service at breakfast was pathetic. Wasted our money booking here. Overall experience was terrible.

5 Roy Khuzwayo - 6 months ago

I loved how spacious the rooms are.
Lovely linen.
I wish they had a bar fridge and a microwave in the room that I was in.
Otherwise I enjoyed my stay, wish I had came in earlier do I could take a dip in the pool, and the breakfast smelt Devine in the morning I am sure it was tasty.
I give the rooms 4 stars because of the headboard needs to be changed

1 Sumesh Moodley - 4 months ago

Extremely unfriendly unhelpful reception staff.
TV, aircon and lampshade was not working. Had to follow-up with reception multiple times. Eventually was moved to room 6 which had the most horrible damp smell. The carpet was wet and the reception just shrugged it off. The carpet was so filthy that my feet was black underneath from the dirt and it being wet.The bedding was torn and the headboard had seen better days. Requested to speak to a manager but none was available.
Discovered a bag left over from the previous guest full with clothes and toiletries.
Such a pity as has clearly dropped standard from its glory days
Plenty of other options in the area so give this one a skip.

1 Nonceba Xulu - 6 months ago

This was our 2nd time going. Both times we had issues with air cons and TV. The Wi-Fi gives problems sometimes (the usual). But this time... The stay just wasn't great at all. I can't believe that they would allow guests to have a party/chillaz of some sort in the hotel. It went on until the early hours of the morning, making it hard to get sleep. The parking situation is just the worst part. Really, we were the last people allowed to enter inside the parking space. Which is ridiculous because where else are people supposed to park? On the road?? Very noisy and not great for a romantic getaway. Still can't believe they let those people have a party and get away with making so much noise... Jeez.

4 Thokozani Mkhize - 7 months ago

I liked the cosy atmosphere, the staff were super friendly and I feel like it was the perfect location, not to far from all the places you'd need to visit like the beach or uShaka Marine. ALL the amenities were close to it. Perfect for a nice quiet break. The only draw back fot me was the cost of breakfast and that there really wasnt much information about the options for food, if the kitchen was open for orders, etc. But overall it was a lovely stay and I'd recommend it as perfect accomodation in it's price range.