Premier Hotel Regent

1 Lizile Pakati - a month ago

What a horrible place! After checking in, I was given an incorrect key card which was incompatible with the lock system of the room I was allocated. As for the gruesome discovery that awaited me inside the room - the less said, the better. Take your business elsewhere, this establishment's management couldn't be bothered.

1 Anam Mafanya - 2 months ago

must say, I’m rather disappointed by this Hotel. I arrived here Wednesday for training but they gave me a rum with no ventilation, no window and tiny. I explained that I was claustrophobic and had to sleep elsewhere because they said there were no rooms available. Till this day, 3 days later I have the same complaint and nobody is assisting. They are checking in people right in front of while I stand by the reception every morning and night. I am highly disappointed because now the company is paying for a room I am not even sleeping on and I have to crowd someone else.

1 Jessica Leigh Thornton - 2 months ago

What a poor experience. From the no WiFi, curtains hanging off the rails, ripped couch, dirty bins, smelly room, broken bar fridge, our stay was just terrible. The only thing worth mentioning was the decent steak at the grill room. Would not recommend.

1 Nonkazimlo Madikizela - a week ago

No wifi, no bar fridge? Some lamps not working. We asked if we could be upgraded to the ICC, no one was willing to assist. We had to pay upfront for the 2 days. I will never ever book with this group. There was not even a heads up call regarding Loadshedding. What a horrible experience.

2 Charleen du Plessis - a month ago

This is an old hotel with no wifi available. It was freezing at night and no wall heater or air conditioning available to warm up the room. The bathrooms have been redone but there are no hooks for hanging towels or shower caps. Take your gown with as you will need to iron your clothes at the end of the passage. Although friendly, the staff at reception cannot assist with any of the above. Rather book at the premier Hotel ICC as there are a lot more facilities. I.e. wifi, room service, gym, under ground parking. It is not recommended that you walk at night outside as some areas are unlit as the boardwalk is under renovation.

1 Avril Le Bruh - a month ago

The hotel is a fantastic building facilities and the service was great but it was a bad experience. Cold water and unfortunate loadshedding took the joy away. They can upgrade on TV channels and hot water

2 Sibusisiwe Ndlovu - 5 months ago

Hotel room service is really lacking only dinner served in room service option
No room service on breakfast.
Breakfast buffet menu was really not up to standard omlette egg was not done to specification and there was 1 kind of bread available very disappointed.
House keeping did not wipe my table 2 days in a role as I had a cool drink spill on my first day there, dinner plate from the previous night was left in the room even after house keeping had " cleaned up " the following day, I was very disappointed to find leftovers gone off and smelling in the room as I got back later that day????