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Ashley Kleynhans -
2 months ago
The staff don't bother to pay attention or listen to what you are saying, and the supervisor Simmy has absolutely no clue how to operate the point of sale system, so I have no idea how someone this incompetent is able to become a supervisor. There is a lady that often works at the store, but she wasn't there today and it was a complete shambles because she is the only person who actually has a clue. She is the one who should be the supervisor/manager because she is always helping the other clueless staff when they have no idea what is going on. I have always been able to redeem my eBucks voucher and pay in the difference, then suddenly today its a huge issue, and nobody knows how to do anything, and can't do basic mathematics. It is R58 for a venti coffee frappuccino, and R37 for a tall cappuccino. Even an 8 year old knows that 58-37u003d21, but yet Simmy comes up with R22.50 somehow. How this guy become a supervisor and can't even do basic mathematics is beyond me. He needs to be demoted and replaced with someone who actually has a clue, like the lady who was not there today for example.