2
Naomi Steenkamp -
a week ago
Your R350 is paying for the experience and for VIP treatment. No wine or other services are included, it is only about the experience. Our driver, Tobela was great but we were so stressed when he arrived we hardly enjoyed the first wine farm. The communication from this company sucks. We were left waiting for half an hour in the sun despite being told that they are “five minutes away”. We then had to drive with the 11:30 booking. Luckily there was enough space. The week before this, two of our friends could no longer make it and I was assured they could get their money back. I have sent four emails and I have not had a single reply. Someone in the company is not coping with their job and their incompetence in letting the entire company down. Also, when using this company please make sure to make bookings at the wine farm to avoid disappointment. We met a German couple who were told by the company it won’t be necessary to make a booking the day before for Creation wine farm but when they booked on the day the wine farm was fully booked. What a pity. I would not recommend this company to anyone.