2
Jonathan Allen -
5 months ago
Food is average to good. Child minders are amazing. Service is slow and pathetic every time we go. The waiters have no clue on how to introduce themselves, take and repeat orders, mention the out of stocks/specials... Half the time they are chatting amongst one another instead of being focused and attentive to customers. A glass of tap water with ice took 20min and three requests to get onto my table. I never know who is serving us. And then I get dirty looks when I tip accordingly. The manageress is constantly on her phone every time I see her, and checks on tables half heartedly. She does not pay attention to her surroundings at all. The only reason we go back is because of the child minders and the play area.
If I wanted this kind of bad service, average food, and a place for my daughter to play I can go to McDonald's with no expectations and a quarter of the price.
Great concept. I honestly hope they improve.