Billy G at Montecasino

5 Joeline Twaibu - 9 months ago

The servers at billy G monte casino are so sweet and friendly, the service is as good as can be expected considering that they're always packed to the brim. They've packaged the food efficiently to accommodate the pandemic, dishing up is a little more difficult that way but much safer.

3 Zamokuhle Ngxabi - 2 months ago

I went there with two of my friends on the 24th July 2022. The buffet was amazing. We had a great time there. I'm giving it three stars because we had to wait outside for almost 30 minutes..even though we made a reservation. We were seated upstairs...and the meals were downstairs meaning that we had to constantly go up and down for meals.

5 Refilwe Setou - 10 months ago

The food, very tasty. The staff has so much patience as we took out our matriculants, you can imagine the noise and the demand for service. They served us with patience and ❤ ????

2 Cerys Smit - 4 months ago

We planned to have a family lunch for my hubby's birthday and as we felt like a buffet we decided to give Billy G's at Montecasino a chance as it was the best option for everyone.

We were told that we were required to pay beforehand in order to secure our booking, but when we got there they made us wait while they checked for our payment but let in the people paying at the door. Clearly paying beforehand was not necessary and also did not guarantee you a table as we were told to just pick any table.

We were then led to a table and dropped off without any kind of explanation of how the system works, they just assume that you know. We had been informed beforehand that drinks were not included, but there was no drinks menus and our waitress seemed irritated by us not knowing what options they had.

At some point one member of our group went to ask for mustard as there wasn't any among the sauces, and while they were away from the table we were told that we cannot order coffee as "there is no milk at the moment". We requested to speak to the manager who was informed of our request while en route with the mustard and made a very loud and sarcastic response along the lines of "why am I not surprised". We were then told that we could order coffee, the milk was just separate from the bar and had not been moved to the bar area yet.

I had informed them several times while making the booking that we had a baby under 2 with us and required a kiddy seat, we had to ask for one to be brought as nobody bothered to bring one when we were seated.

The food was fine and we enjoyed most of it, even though some of the meat options were a little dry and some of the options could have done with some spicing. On the whole we didn't have an issue with the food, but the indifferent, lazy and sarcastic behaviour of the staff and management will ensure that we will never go back again.

And to top it all off there was an issue when we went to pay the drinks bill where they insisted on adding R37 to the bill but couldn't properly explain what the addition was, even though we could see that all of the drinks ordered were on the bill.

The food is okay if are fine with being treated like an annoyance, otherwise avoid at all costs.

4 Vutivi Winter Baloyi (YaMajesty Vee) - 2 months ago

I had a great time. I enjoyed their different varieties of meals. All their meals were perfectly prepared and so delicious. I would recommend that you book before you get there, especially on weekends because it was overbooked. Their setting is still the same like last time when I went there to celebrate my 21st years ago, hence I gave them 4 stars. But all in all it was a great experience.

4 tintswalo makamu - 4 months ago

Day well spent, My other half enjoyed his birthday , The staff was friendly... livingstone (the waiter)hope I'm spelling your name right) best service , he kept on checking on us if we still fine and if we need more drinks.

The missing star is for the Ribs but I understand different day , different menu none the less we enjoyed our Dinner. keep up the good service.

1 Maryam Kimpiobi Ninafiding - 3 months ago

Billy G used to be such an amazing and classy restaurant before with a good buffet and options. I find that the quality of the food and the environment have drastically decreased. It used to be the go to place for group events and celebrations. I celebrated my graduation there, had my first valentines dinner with hubby, had a church event there and we kept coming back because it was so good.

We celebrated my husbands birthday there this past weekend and I was very disappointed at the environment and the quality of the food, however the staff were super friendly and did an amazing job.

The toilets were dirty and not clean, one stall was completely wet and smelled bad. We just ate the food because we paid, otherwise it would be better to spend more at a restaurant and get your moneys worth.

I think that’s the end of the Billy G era for me. It’s very sad as this used to be such a lovely place, but the standard has just deteriorated badly.