Grappino Bistro

5 Nicki Goncalves - 7 months ago

Such a beautiful restaurant, I have been wanting to eat here for such a long time. I was not disappointed.

The feeling of the restaurant is amazing as you walk into the door it smells of amazing food.

The service and food was exceptional.

1 Chadzyy - 2 weeks ago

We ordered the gnocchi and the pizza and the quality of the food was not up to standard. Gnocchi sauce didn’t taste good and had bits of ravioli pasta in it, a lot of big pieces unblended tomatoes and the sauce was bitter. Pizza was sub par where the chicken was dry and overall the pizza did not taste good. I order out a lot and if you plan on getting good Italian food for the same price point please go anywhere else. This is not worth the price nor the time

1 Alex Wolman - 4 months ago

My first time at Grappino and this has to be one of the worst dining experiences I have ever had. The service was attrocious. No one greeted us or was even standing at the entrance. With an almost empty restaurant, our drinks order took 20 minutes to arrive, and some of the drinks were missing! The food was average and also took long to arrive. The waitresses were not attentive, and busy with other tasks while we waited for missing and incorrect items. The lights then went off mid meal! Apparently the restaurant runs on pre paid electricity and it had run out! That is appalling and something I have never ever experienced before. 12% gratuity is included in your bill, which you aren’t told about (and which the staff don’t deserve!) and then you overpay and have to be refunded. Absolutely shocking and atrocious dining experience and will never dine at Grappino again.

1 Khuli Donovel - 3 months ago

The environment is quite beautiful. A very neat restaurant, however, I have never experienced such HORRIBLE service in my life. We were helped by people FROM A DIFFERENT restaurant above Grappino Bistro not the individuals from Grappino Bistro themselves and we waited 10 min for the menu to come and we had to stand up and look for waitress so that we can pay the bill and on top of that the waitress was so disrespectful and not welcoming at all. Her attitude was uncalled for and extremely disheartening. Where have you ever seen such horrendous behaviour. We are extremely disappointed and WILL NOT BE RETURNING EVER.

1 Tina Redman - 5 months ago

Unfortunately our car was broken into less than 2 meters from the restaurant while we were having a meal there (in their designated parking area.)The restaurant’s guard led us to this parking and reassured us it would be safe. Our valuables were stolen (from the boot) and somehow the thieves managed to get to other parts of the car from the boot. Seems like quite a job for absolutely no one to see. We called the restaurant and they could not help us nor could the guard. The police department that we reported this incident to were shocked that this restaurant did not have security cameras. It’s unfortunate that this has happened, however, it’s the owners duty to ensure people feel safe coming to their restaurant.

4 Marc Ongers - 4 months ago

Had another amazing evening at Grappino last night.... food was as good as always and the service friendly and effecient ..we had a table of 10 with the food arriving all at the same time which was impressive and although we didn't see the automatically added service charge for large parties, the Manageress refunded our added tip with no hassel. Will definately be back!

3 Franklin Legend TV - 2 months ago

Food was good. Chicken livers were super tasty, mussels creamy sauce was bland, chorizo and calamari lovely. Mains of calamari linguine, carne pizza and the green peppercorn fillet steak. Steak was a bit overdone for medium rare. Pasta topped with big chunks of raw unripe tomatoes. Not used to that. Pizza was good Tiramisu was ok, not as yummy as I'd hoped. Made booking for a special occasion, but nobody made any effort in that regard. Service a bit slow. Had to wait so long to get bill.