McDonald's Parktown Drive-Thru

1 Visharad Bundhoo - 7 months ago

The service I received from Mc Donald's Park Town is appalling. I visited this branch yesterday morning (02/03/2022) with a friend before going to work, ordered the egg muffin breakfast meal and one egg muffin alone, a small chips and a cappuccino.

I was served with egg muffins which were rotten. How would you feel?

The fact that this could be served leads me to believe that staff are not conducting quality checks before handing out or even frying or preparing meals. Management, how is this store being run when you're serving rotten food? I believe the health department should intervene. Poor service!!!!! Does this store not check and ensure that all food coming into the store is checked and expiry dates verified?

If I had consumed these muffins and got sick, was this store going to pay for my health? If I landed with food poisoning and died, were they going to be held accountable for this??

To add to this disappointment when I called to lodge a complaint with this store nobody answered!! Is this the way to start one's day?

I think it would be better that this store take down their contact number from Google because clearly, it's pointless trying to reach them because NOBODY ANSWERS.

Store manager, please note that I am having your store reported via the necessary channels.

2 Hlologelo Malatji - 3 weeks ago

They are always short of something. Today it is the third time they don't have cold drinks but powerades energy drinks, who serves their burgers with energy drinks?. That's weird. Whoever is in charge of the place must improve.

3 Azeezah Nakhooda - a month ago

Wanted some drinks so we went through the drive through. Was a long wait (the KFC drive through line was moving faster) , staff we're not very friendly and there was no ice cream????u200d♀️

3 Duduzile Ndwandwe - 3 weeks ago

It always suchs having to wait aside for Mango Frappes. We once waited for 20 minutes until we went back inside and found our order set aside

3 Sana King - 4 months ago

I highly recommend checking your order after they give it to you at the drive through. Sometimes they forget to put chips or extra things that you order on the side. Just check if you have everything. Otherwise it's a good and functional McDonald's.

1 Thando Dhludhlu - 5 months ago

Ordered Boerie breakfast for a sit in around 9:35 at 9:57 I was still waiting for my order, stood up and went to the counter and only then they started preparing my order, a simple Boerie breakfast. Staff really not mindful of sit - in customers. Not even an apology for the delay they just went on like what they just did was the norm. Slowest service I've ever received at a McDonald's and to make it worse I was the only sit-in customer and it is definitely a quiet Saturday morning but still they failed to deliver.

1 Anton Alexander - 4 months ago

McDonald's Parktown Drive Thru - tried to buy breakfast 28 May 2022. No breakfast available. Bought a boerie meal instead. Waited 15 minutes at collections window. The lady came after 15 minutes and gave the incorrect cold drink. When we informed her , she was so rude and closed the window. After another 5 minutes, so brought the order. When we spoke to her about her customers service. All we received was an attitude. The other employees inside playing on phones having a good time.

Last month at the same store we waited 45 minutes for our meal and when complaining to the manager we were treated as nothing. You are no running a spaza shop. Next time I will record and expose.