Ocean Basket Knysna Quays

5 Cameron Parry - 2 months ago

Great Friday lunch for the Knysna Matharon. Calamari was excellent and friend enjoyed the prawns! The vibe was excellent due to the other runs and people! The waiter was friendly and good service from the kitchen. Highly recommend sitting outside if the weather is nice cause them you get to watch the yachts.

4 ZS Chetty - 8 months ago

Friendly staff.
Clean tables.
Mike our waiter treated us like real guests. Super attentive!
Drinks: Ice Cold.
Food: Tasty, Fresh, coupled with quality.
Dessert’s were nice: Baklava cheese cake-Wow!
Area of improvement: Rolo Decadent Milkshake 3/10. (Mallow Whip) must fall ;) !!!
Regardless thank you OB.

4 Yolanda Botha - 8 months ago

We were ravenous when we got there, so we enjoyed every bite! The restaurant was a bit under staffed, so service was slow, our complimentary rolls arrived after the main meal and there were interesting smells wafting from the dock, but all in all a satisfying meal.

2 Kh_S.A 2023 - 3 months ago

The meal was very nice .. and the service was also excellent, but the worker took the money and did not return the exchange, and when we told the cashier he returned the money to us and he is very angry

5 Quarnita Alie - a month ago

Thank you Quinton for your honesty while dealing with a very difficult day on Sunday and managing an unexpected influx of patrons in your restaurant. We valued your transparency while dealing with short staff.
Our food was served fresh and well presented and thoroughly enjoyed. Thank you for going the extra mile.
Hope to see you again on our next visit to the Garden Route.

1 Jayshiela Hargovan - 4 months ago

Pathetic service/ non-service received from Ocean Basket Knysna Quays on Saturday 30/04. We arrived at the restaurant and were seated at approximately 17h40. Menus took about 10 -15 min to arrive, this, after I got off my seat to request menus. This should have already been a sign to indicate how the rest of the evening would play out. 5 min later drinks and mains ordered as we were advised by the waiter that a large group was due to arrive so best to get our food started. Just to add that the restaurant wasn't very busy at this time, max 10 tables occupied. My drink arrived promptly, hubby's took about 20 min as I think they needed to go and get a coke light from a nearby restaurant. Standard OB rolls arrive with what looks like mayo (should be tartar sauce) and garlic. They were out of fresh chillies as they had a busy Friday as stated by the waiter. Manager arrives with the coke light and we enquire about the mayo / tartar sauce, she advises that the kitchen forgot to add all the ingredients and will fix it. Great, thank you. It is now 18h45 and no food in sight, waiter has not come once to check or apologize for the long wait. Hubby gets up, asks the waiter to settle the drinks bill and cancel food. Not a very apologetic waiter, I then request to chat to the manager. Waiter says she is busy in the kitchen. I manage to flag her down and she comes out. Give her a breakdown of my entire experience, she is apologetic but it just looks like they are / were struggling. OB Knysna Quays, we have eaten at many OBs across the country but this stands out as being the worst experience.

2 Razia Chicktay - 2 months ago

We ate there last night. Granted it was after loadshedding. Service was really bad. Food took almost 1 and a half hours later. The kingklip was not great at all. The chips were underdone. My papas prawns arrived cold. Didn't receive the promised bread to dip in the sauce. In fact there was no bread brought to our table, neither was there the chillie, garlic and mayo dips on our table.
The cooldrinks arrived too early with only 1 ice block and because we waited so long for our food, there was no gas left in it. Especially after asking that drinks be brought with our food. I didn't think the manager and waiter even made the extra effort to explain to guests why food was so delayed. Our waiter couldn't even tell me what the papas prawn sauce was and didn't even make an effort to find out.
We had supper the previous evening at o pescadore and what a fantastic meal that was. They were also affected by loadshedding. We ever so sorry that we tried Ocean Basket last night. We were visiting from CT and doubt we'll ever try your restaurant again.