5 Motto Baaj - 7 months ago
Changed my review below from 1 to 5 stars. They gave me a new band and sent the half of the remaining strap as well. They do keep in touch throughout the process. Happy to have the watch back.
"NEVER REPAIR A WATCH WITH THEM. Gave in a practically brand new fossil. They insisted I must pay the full amount up front for repairs to mechanism. When I came to collect watch had a missing strap. Now they're going back to contact their supplier. RIDICULOUS."