Ocean Basket Wonderpark

1 Tebatso Majane Photography - 9 months ago

Ordered 8pc rainbow sushi and baklava cheesecake via Mr D and the order only came with just the sushi. This is the 2nd time this happens. It's beyond mistakes, the team here is careless. I had to call them, they don't call me. When Sarah answers she immediately knew what I was calling about but didn't bother to call me. She arranged for the baklava cheesecake to be delivered and it arrives cold and without the baklava sauce ???? which made the dessert just a baked cheesecake ???? Not what I paid for. No longer ordering via Mr D from this store because the team here does not care at all. You're not gonna get the best experience and definitely not gonna get what you ordered for!

1 Tshidi Moropana - a month ago

The service here is very bad. The people handling food had nothing covering their heads. Our waitress had long nails and long hair. Our drinks were too sweet (cocktail and milkshake)
I'd never recommend anyone to come eat here.

1 Nonhlanhla Mokhwesana - 5 months ago

I am so mad at your Wonderpark Ocean Basket branch. Twice I've had to complain. I went with my family and we ordered 3 platters for 1,on arrival instead of real mussels, we got mussels from the tin from Checkers. When I asked about it they said they ran out of fresh mussels. I asked why we were not informed so we could make an informed decision, we only got a sorry. 2nd incident, I ordered the platter for 1 again as a takeaway, when I got home I got mussels, the tiniest fish I'm not even sure how many prawns were there. Honestly its ridiculous . Have decided to only go to Nina Park because I really love Ocean Basket food. Please improve Wonderpark service, you could lose even more customers

1 Karabo Motlhoki - 3 months ago

This is the second time I order at ocean basket via MrD and both times I ordered sea food with an addition of a tartar sauce and on both occasions I have not received the sauce...like the other,I feel that this is no longer a mistake but carelessness and incompetency on your part

1 Walter Draper - 9 months ago

Absolute horrible service! You stand and wait at the door for 10 minutes before someone attends to you. Then you wait 35 minutes for a simple sushi platter and once it comes, it's not even proper sushi. Your drinks het empty and when the glasses have dried up, you might get some attention from your waiter! I do not recommend this branch at all!

1 Tebatso M. - 10 months ago

The female manager here is not the best person to be assisting customers. I ordered sushi with a mayo sauce on Mr D u0026 my order came without the sauce u0026 she basically said it's not her problem. It's not my problem either as I paid for my order and what happens with my food is between them and Mr D. Rude an unprofessional!

1 Juliet Pitso - 3 months ago

I wonder if you guys fall under the real ocean bucket we know ???????????? you need a serious upgrade your food is very horrible the fish is burnt and tasteless ????